A Little About Us
John Mitchell - Founder
Ginger Mitchell - President
We've done over 8,000 reverse mortgages and are one of the TOP 10 reverse mortgage lenders in the United States. We are blessed to be recognized as "The Top Educators" in the reverse mortgage business, and have been for over 10 years.
Our mission is to help folks see and understand all their options. Our goal is not to sell everyone a reverse mortgage. Rather, it's to help folks, just like you, decide if it's the right option for you. If it isn't, we tell you that - and spend the time to help you see what other alternatives may be better suited for your unique situation.
We are all about "education". We found that the best way to do that is through our short videos. The thing you will like most about our videos is that they are short - most are about 2 or 3 mins. long. They are to the point, no fluff, no selling.
Our founder is a CPA. The special talent God blessed him with is being able to make things "simple". He has personally taught each one of our reverse mortgage EXPERTS himself. And what he's taught them is to make reverse mortgages simple and, above all else, understandable to our treasured customers.
By virtue of being a CPA as well as a licensed mortgage loan originator, he has extensive experience in many areas of personal finance, which is something you won't find with most lenders.
We are proud to be concerned, compassionate Americans who stand behind our promises and provide honest, ethical advice to help you live the better life you desire...and deserve. We see ourselves being in the 'better life' business, and our motto is "we open the door to a better life!"
Consumers wishing to file a complaint against a Mortgage Banker or a Licensed Mortgage Banker Residential Mortgage Loan Originator should complete, sign and send a complaint form to the Texas Department of Savings and Mortgage Lending 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be downloaded and printed from the department's website at http://www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.
The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of Licensed Mortgage Banker Residential Mortgage Loan O riginators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department's web site at http://www.sml.texas.gov.