1. Call 1-800-559-1032 or e-mail us.
We will send you our "best in the business" consumer guide to reverse mortgages. You will appreciate how simple and understandable we make reverse mortgages.
2. 24 Hour "Educator Hotline"
1-800-350-5875
Call our 24 hour hotline and learn the following:
What is a Reverse Mortgage...in plain English
Myths about Reverse Mortgages
How much can you get from a Reverse Mortgage
Advantages (and disadvantages) versus a regular home equity loan
Find out how much money you can get from a Reverse Mortgage. Learn more...
Note: We think you will really appreciate our “common sense” way of doing business… that’s so rare in American society today. Read on to learn what we mean by this.
Our Advantage..
1. Our “most money” guarantee- the best in the business
We continually survey the market for the best reverse mortgage product in the market -- the one that gives the customer the most money. That's the product we offer our customers. And we give our customers a “most money guarantee” in writing. This guarantee is the best guarantee in the reverse mortgage market today.
(See above tab for more details)
2. Better Business Bureau A+ rating
We are proud of the fact we have earned the coveted A+ rating by the Better Business Bureau.
State of Texas Required Disclosures:
See "Eligibility" tab
for required state of Texas disclosures, which includes informatoin on how to file a complaint.
3. Our “common sense” way of doing business
When you call us, you talk to a live person, not an automated phone menu. Then when we send you information to help you understand reverse mortgages, we make it simple to understand. We don't send you too much information, we don't send you too little information. Additionally, we personalize it to your situation (and highlight the really important things), rather than sending you a generic brochure.
Additionally, we don't exaggerate what we can do for you, and we really tune into your own particular unique needs and concerns. And we tell you what the negatives are, relative to your own unique situation. Most other companies don't want to address the negatives.
Then, when you become a customer, we get the loan done quickly. Additionally, we keep you continually updated throughout the process, by religiously calling you every Friday.
4. Quickest cycle time in the industry
The industry average, from the time an application is taken to when it closes, is 63 days. That's too long. We typically can get our loans done in 38 days, often times even quicker than that. We are proud of the fact that we have the shortest cycle time in the industry.